![]() ![]() This one also really chapped me, I was laid off during COVID for 6 weeks, I had just started back up and surprise there was a rent increase letter. The one other sticking point was back in the fall of 2016 they repaved the parking lot where i was staying and when i asked if they had any place i can park my truck due to this they more or less said oh well not our problem to figure out. It was advertised the very next day and 2 days later a showing. They said that i can put on the move out form my estimated date of move out and they will wait until that time to start advertising. I bought a house earlier this year and waited until 2 weeks before closing to issue it. The other issue was with issuing our 60 day move out notice and showing the property. I was not made aware of this until mine expired and they called and said i had been hit with a late fee. What they dont tell you is if you have your rent on auto pay(which i did) that there is an expiration date on the auto draft. I do have some issues that i want future tenants to consider. Rented with W&K from Sept 2015-Apr 2021, over that 5.5 years i would say the service when it came to repairs, minor problems ETC was pretty good. So if you can handle stress and arent in a hurry to move, this would be great for you. When I asked about this, I feel like I was given the run around.After many showings and a denial, it was said to me by an agent that theyve seen people with great credit get 7-8 denials, which was really hard to hear, so just be prepared.We did get approved shortly after this, which was great. I dont think we were discriminated against at all when denied, but I dont know how they can prove they arent discriminating against anyone with out any more information or documentation. That wasnt clear to us when we initially started looking, and giving a deposit right away does not help at all and will make it harder if you are looking with more than one company.If you do get denied, you will not be given a reason why. I hope anyone looking into using Wolf & Kline knows it is not first come first serve. While the process was insanely confusing and stressful, Im (so far) glad it worked out. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I recently started renting a townhouse from Wolf & Kline. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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